Embark on a rewarding career providing language services essential for connecting people across the globe. We are looking for a dedicated individual with a commitment to effective communication and customer satisfaction. As an Over The Phone Interpreter, you will play an invaluable role in facilitating vital conversations and bridging language gaps.

Core Responsibilities:

    Preparing for Interpretation Sessions

• Set up and ensure all equipment is functioning.
• Test microphones, headsets, and troubleshoot issues ( if exists).
• Perform Packet loss tests and log in to required platforms.
• Review materials and familiarize yourself with the session context.

Providing Interpretation During Sessions

• Accurately interpret spoken language.
• Maintain conversation flow without errors.
• Ensure confidentiality and impartiality.

Reporting and Feedback

• Submit reports on completed sessions.

Provide necessary feedback and document issues.

Skills and Competencies:

• Strong proficiency in English with excellent verbal communication skills.
• Proven ability to manage time efficiently and handle multiple tasks concurrently.
• Customer Focus: Demonstrate a commitment to delivering superior customer service.
• Teamwork: Collaborate effectively with clients and other interpreters to support team objectives.
• Technical Experience: Familiarity with using phone systems and interpretation software is advantageous. 

Experience Requirements:

• 0 to 6 months of proven experience in an interpretation role.
• Experience in a contact center or remote working environment is preferred but not essential.

Working Environment:

• Location: This is a remote position offering flexibility and a comfortable home office setup.
• Working Hours: Flexible shifts to accommodate time zones, including options for evening and weekend availability.

Join our team and contribute to a global network of communication and understanding. If you have a passion for languages and a dedication to customer satisfaction, apply today to advance your career as an Over The Phone Interpreter at [Company Name].