Join Future Group, a global force in translation and localisation services, as we continue to expand our excellence in people management and talent acquisition. We’re seeking a goal-driven, highly organised, and people-oriented individual to lead our growing Talent Acquisition team within the dynamic BPO industry. As a key leader, you’ll champion best-in-class hiring standards and shape our future workforce while working in a collaborative, fast-paced environment.

Shape the Future: Lead Talent Acquisition in a Fast-Growing BPO Organisation

Since 1994, Future Group has delivered innovation, quality, and global reach across North & Latin America, Asia, Europe, and MEA. In this role, you’ll drive the full recruitment cycle, foster meaningful stakeholder relationships, and mentor a talented team—all within a supportive, hybrid working model.

Core Responsibilities: Talent Acquisition Supervision, Teamwork & Customer Focus

• Supervise and develop the daily activities of the Talent Acquisition team to meet and exceed hiring targets.
• Shape and implement recruiting strategies that deliver a diverse and qualified candidate pipeline for BPO operations.
• Monitor recruitment metrics and report on key performance indicators, identifying areas for continuous improvement.
• Partner with hiring managers and stakeholders to deliver a customer-focused recruitment experience.
• Ensure an exceptional candidate journey from sourcing and interviewing through onboarding.
• Champion a collaborative team spirit, encouraging open communication and supporting the achievement of collective goals.
• Remain informed about industry best practices and ensure compliance with all internal procedures and legal guidelines.
• Provide regular training and coaching to enhance the technical and soft skills of team members.

Time Management & Technical Skills for Successful Recruitment Leadership

• Effectively manage priorities and deadlines in a high-volume hiring environment.
• Utilise ATS and HR technologies to streamline recruitment processes and maintain accurate records.
• Identify and introduce process enhancements to improve time-to-hire and candidate quality.

English Proficiency & Communication: Key for Talent Acquisition Success

• Fluent English (written and spoken), with excellent communication, negotiation, and influencing skills.
• Ability to tailor communication style for diverse audiences, ensuring clarity and building trust with candidates and stakeholders.
• Demonstrated skill in delivering constructive feedback and supporting a positive team atmosphere.

Essential Skills & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3+ years’ experience in Talent Acquisition, with at least 1 year in a supervisory or lead recruitment role, preferably in the BPO sector.
• Proven success in high-volume hiring, stakeholder management, and team leadership.
• Technical proficiency in applicant tracking systems, MS Office, and digital sourcing platforms.
• Demonstrable strengths in time management, teamwork, and customer focus.

Working Conditions & Benefits

• Full-Time role based in Maadi, with a hybrid working model (office and remote options).
• US shift hours: five working days and two days off weekly.
• Growth opportunities in a supportive international environment.

Advance Your Career in Talent Acquisition—Apply Today

Ready to accelerate your professional journey and make an impact within a global leader in the BPO industry? Submit your application to join a team that values innovation, collaboration, and your unique leadership skills.

Your expertise, drive, and vision can shape the future of our workforce at Future Group. Take your next career step now!